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Updated Addendum for POPIA and PAPI Compliance

Contact Information for Information Officer

To exercise your rights under POPIA or raise a concern, contact our Information Officer:

Third Party Data Sharing and Processor Agreements

Any third party to whom we disclose your personal information, including service providers and partners, will be required under contract to:

  • Handle the data in accordance with POPIA,
  • Maintain confidentiality,
  • Use the data solely for the purposes for which it was shared,
  • Implement equivalent security measures.

We do not sell or commercialise your personal information.

Consent Collection and Withdrawal (PAPI-Aligned)

Consent for processing personal and children’s data is:

  • Actively obtained through clear consent boxes (no pre-ticked options),
  • Informed, with a concise summary of data usage before submission,
  • Auditable, and recorded for proof of consent,
  • Revocable, with users able to withdraw consent at any time by emailing the Information Officer or using account settings.


Cross-Border Processing – Jurisdictions & Safeguards

We may process or store data in:

  • The European Union (under GDPR adequacy)
  • The United States (under standard contractual clauses)
  • South Africa

All such transfers are done in compliance with Section 72 of POPIA and involve contractual safeguards to ensure the continued protection of your personal information.

Cookie Policy and User Control

We use the following types of cookies:

  • Essential cookies (strictly necessary for platform operation),
  • Functional cookies (remembering preferences),
  • Analytics cookies (performance and usage metrics),
  • Marketing cookies (delivering targeted content).

You will be prompted to:

  • Accept or reject non-essential cookies via a cookie banner,
  • Manage cookie preferences.

Privacy Policy Updates

Any material changes to this Privacy Policy or the Terms of Service will be communicated to users through:

  • An email notification (where available), and
  • A prominent in-app/site notice prior to the changes taking effect.

Users will have the opportunity to review and accept or decline any material amendments where required by law.

To review our complete terms and conditions click here

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